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~ Technical Expertise ~

The following is just a sampling of the types of equipment and services

in our experience base:

PBX & Key Systems

ACD (Call Centers)

  • Avaya
  • Cisco
  • Comdial
  • Executone
  • Intertel
  • Mitel
  • NEC
  • Nortel Networks
  • Siemens
  • Toshiba
  • Aspect
  • Rockwell
  • Meridian MAX
  • Definity Call Center
  • SIEMENS Pro Center ACD
  • MITEL ACD/Taske
  • Teloquent
  • Network services call routing

Voice Mail & Unified Messaging

Network Services

  • Meridian Mail
  • Visit Messenger
  • Audix
  • Intuity
  • Centigram
  • Octel
  • Phone Mail
  • AVT
  • Active Voice
  • Local and long distance voice
  • FGA Circuits
  • CENTREX
  • ISDN (PRI & BRI)
  • 56K & T1 Leased Lines
  • Frame Relay
  • Internet Service Provider
  • Gigabit Ethernet

Call Accounting Software

Video Conferencing Equipment

  • ISI Infortext
  • Tapit
  • Xiox
  • Telmate
  • Equitrak
  • Polycom
  • PictureTel
  • Tandberg

IVR (Interactive Voice Response)

 
  • Open IVR
  • Symposium
  • Periphonics
  • Syntellect